- Diagnosis for Healthcare.gov: Unrealistic Technology Expectations
The website for the Affordable Care Act was doomed by an inordinately complex setup that tried to link disparate databases in real time.
The fiasco with the $600 million federal health insurance website wasn’t all bureaucratic. Forcing slow and disparate databases run by government and insurance companies to work together in real time—and then launching the service all at once—would have challenged even technology wunderkinds.
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